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Home Services and solutionsSystem Integration |
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System Integration
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We believe that in order to guarantee practical result for our clients we need to deploy outstanding capabilities, developed in the lecture-room and laboratory and honed in the field, certified and recognized by our partners; hardware that is up to the job; and rigorous methodology. Furthermore we have the management skills to ensure sufficient flexibility to cope with challenges, tackling them shoulder to shoulder with our clients.
Value Team offers a full range of services: design, creation and operating support for complex IT systems of strategic importance for the client's business, based on integrating and customizing a range of technologies. We also create purpose-built applications to solve particular problems by developing software that works in the most varied environments.
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What we work on
Enterprise Content Management and Knowledge Management
for managing multimedia digital content, knowledge sharing within the organization and the optimized management of processes.
Business Intelligence and CRM
Complete operational and analytic CRM solutions for more efficient strategies of relations with customers, partners and employees (integrated solutions for sales force automation, field service, customer service, helpdesk, campaign and marketing automation, marketing analysis).
Contact center and Workforce management
Contact centre and workforce management solutions for multi-channel handling of customer relations (voice, voice over IP, web, email).
Enterprise Application Integration
Integration of architecture between applications, Service-Oriented Architecture (SOA), workflow and Business Process Management (BPM).
Corporate portals and Business to Employee applications
for cutting costs and optimizing HR management processes and activities. Our Intranet skills also generate much fruitful co-operation with Milan Polytechnic and its "Intranet Files" permanent observatory as well as with ABI Lab for the banking observatory, "Intranet Files - Banche".
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